Healthcare Program Coordinator

Puerto Princesa City, Palawan, Philippines

Job Summary

The Healthcare Program Coordinator and Trainer is responsible for managing and delivering healthcare-related training programs in accordance with Petrosphere’s quality and regulatory standards. The role ensures seamless coordination, effective facilitation, and compliance with local and international healthcare training frameworks, supporting both client needs and internal strategic goals.

Key Responsibilities

Program Coordination

• Plan and organize healthcare training programs (e.g., Basic Life Support, CPR, Infection Control).

• Coordinate scheduling, resource management, and certification logistics with internal teams and accrediting institutions.

• Monitor and report program performance, feedback, and continuous improvement data to management.

Instructional Delivery

• Facilitate training sessions using blended learning methodologies (in-person, online, hybrid).

• Adapt content to different learning levels and sectors, ensuring knowledge retention and learner engagement.

• Assess trainee performance and issue recommendations or follow-ups where applicable.

Compliance and Quality Assurance

• Maintain training documentation, attendance, and evaluation logs per HSSEQ and ISO 9001 standards.

• Ensure course content aligns with updates from DOH, PRC, and other relevant bodies.

• Safeguard data privacy and uphold workplace safety protocols during training delivery.

Client and Team Engagement

• Interface with clients to tailor-fit training programs.

• Coordinate with Sales and Training Officers for training leads and schedules.

• Contribute to team initiatives, program reviews, and innovation efforts.

Qualifications

Education

• Degree in Nursing, Medical Technology, Public Health, or equivalent healthcare discipline.

• Preferably certified in ASHI, DOH-accredited training, or CPD-recognized programs.

Experience

• At least 2 years of experience in health training, instructional design, or program coordination.

• Experience in community health outreach or corporate wellness training is a plus.

Skills and Competencies

• Excellent public speaking and instructional skills.

• Proficient in Microsoft Office, Google Suite, and learning management systems (e.g., Moodle).

• Strong documentation, organizational, and interpersonal skills.

• Competent in facilitating emergency response simulations and hands-on healthcare workshops.

Profile of Behavior

Petrosphere places a high value on personal integrity, proactive service, and professionalism. The ideal candidate must demonstrate:

• Professional Integrity: Adheres to ethical standards, confidentiality, and company values in training conduct and communication.

• Client-Centered Mindset: Maintains a courteous, responsive, and accommodating approach to all trainees and client representatives.

• Accountability and Initiative: Takes ownership of responsibilities, meets deadlines, and proactively resolves issues or gaps in coordination.

• Adaptability and Resilience: Adjusts to shifting schedules or requirements while maintaining training quality and composure.

• Team Orientation: Actively collaborates with peers, supervisors, and support staff in cross-departmental activities.

• Commitment to Learning: Keeps abreast of healthcare training trends, safety practices, and evolving instructional technologies.

Performance Indicators

• Program effectiveness and evaluation score: ≥ 90%

• Training sessions delivered on schedule and within scope

• Compliance with ISO and internal documentation standards

• Learner satisfaction and retention of core learning objectives

Work Conditions

• May include early morning, evening, or weekend shifts.

• Must be willing to travel for field training, especially in regions under Petrosphere’s service expansion.